• personalization service // wood jewelry - $15

We do offer personalizing for select wood jewelry pieces. This service is offered at the time of purchase within the product page and applies once per design. There is no specific font limit-if it fits, we'll do it.

*Please Note: If you have already received your jewelry and would like to have it personalized, your request may incur a remake service fee as well. 

• remake service // necklace length - $10+

Each necklace is made to your specifications when ordered. If the wrong length was chosen and you wish to increase or decrease it, we do offer this service for a fee.
What's included: The time and attention that is required to carefully take the necklace apart, reassemble to new specifications and domestic return shipping. It does not cover any length increase costs, which will be quoted based on inches needed. 

Email any request for this service to The best way to avoid this would be to decide where you would like the necklace to hang, measure and order accordingly. See here for length examples.

• fix service // wood jewelry - $0+

If you are worried about the strength of wood jewelry, let us ease your mind. Each of our pieces are engineered to be as strong as possible; however, wood is not indestructible and may break if not handled with care. If the wood portion of your jewelry does break, we are happy to discuss any options that may apply to your piece. Whether a service fee is applicable will be based on each situation.

* Please Note: If a fix is approved, the return shipment must include all original chain, findings, etc. or we may charge for any materials that need to be replaced. Only if a service has been approved, please include your order# and mail to:

56 Old El Pueblo Road
Scotts Valley, CA 95066


• matching // baby blocks - $0-10

If you have a baby block that you do not see on our website any longer or you had a previous custom order, we can help! We most likely have your file saved, but if not we can always work with photos to match font, layout, etc. as best as possible. If you have ordered from another company, same applies, but fee is based on the level design services needed.